Can i do rsa online in nsw

The course typically takes a day to complete. Do I receive my RSA certificate immediately? You receive an interim RSA Certificate within 24 hours of completion then a copy of completion is mailed out. This field is for validation purposes and should be left unchanged. Overview Step 1: Register and pay for your course. Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings.

This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries. The unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives.

The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol RSA management. The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

Certification requirements differ across states and territories. In some cases, all people involved in the sale, service and promotional service of alcohol in licensed premises must be certified in this unit. This can include the licensee and security staff. Some legislative requirements and knowledge will differ across borders.

In some cases after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences. Those developing training to support this unit must consult the relevant state or territory liquor licensing authority to determine any accreditation arrangements for courses, trainers and assessors. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles.

Provide accurate information to customers on alcoholic beverages according to organisation or house policy and government legislation.

Assist customers with information on the range of non-alcoholic beverages available for purchase. Identify issues related to the sale or service of alcohol to different types of customers, especially those at risk, and incorporate them into sales or service. Prepare and serve standard drinks or samples according to industry requirements and professional standards. Recognise erratic drinking patterns as an early sign of possible intoxication and take appropriate action.

Monitor emotional and physical state of customers for signs of intoxication and effects of illicit or other drug use. Decline requests for alcohol to be dispensed in a manner that is irresponsible and advise customers of the reasons for the refusal.

When assessing intoxication, take into account factors that may affect individual responses to alcohol. Identify customers to whom sale or service must be refused according to state and territory legislation. Refuse sale or service in a professional manner, state reasons for the refusal, and where appropriate point out signage.

Where appropriate, give customers a verbal warning and ask them to leave the premises according to organisational or house requirements, the specific situation, and provisions of state or territory legislation and regulations. Use appropriate communication and conflict resolution skills to handle difficult situations.

Refer difficult situations beyond the scope of own responsibility to the appropriate person. Promptly identify situations that pose a threat to the safety or security of colleagues, customers or property, and seek assistance from appropriate colleagues according to organisational policy.

This is a certificate that is issued to someone who has successfully completed the RSA course through an approved provider. This certificate allows someone to work for 90 days. After the 90 days the date is clearly indicated on the certificate this document is no longer valid to work.

The Interim Certificate clearly states what date it is valid until. You must get a photo competency card prior to this date, or you can no longer work. We will issue an interim certificate allowing you to work for 90 days. Apply for your card as soon as you can.

Click here to apply for a competency card. A unique email address: This email address cannot be used by another student as it becomes your unique login username. Identification: You must have valid photo identification must not be expired more than 3 months. Once you log in to the system, you will be prompted to upload a copy of your photo identification. It is very easy to do and is part of your registration process with us and is a government requirement.

All training providers are required to collect your USI. Click here to visit the USI website. You will be assessed using three methods:. At the end of each section is a multiple-choice quiz.

Assessment for this course comprises online quizzes and case studies. You are required to get all the questions in a section before moving to the next section. You will be given feedback on questions you answered incorrectly. If you answer any questions incorrectly yes, even one! You can review the learning materials during the assessment. You can take the test as many times as you need.

Details of how the assessment works will be covered at the end of this section, but before you begin the assessment. Read the question and type your answer in the box below. These questions draw from all parts of the course. We match the person in the video, to the photo ID you provide during the ID verification process. Detailed instructions on how to use the video software are in the course. A completion certificate is included. For more information, click here. The system automatically sends an email with the details you set up.

No email? You made a typing mistake on your email when you registered with us. Send us an email info cleartowork. How do I start my course? I have paid my money but do not know how to start the course. Click on the name of the course to start or click the start button beside the name of the course. You have 4 weeks from date of enrolment to complete your course.

After that, your course will expire, and you will not be able to access it. There are no refunds or extensions if you do not complete the course within the time frame given. Send an email to info cleartowork. Beside the name of the course you have completed is a paperclip in the certificate column , click the paperclip to download, save and print your certificate. I purchased more than one course, how do I log into the other courses that I purchased?

After completion of the course you will receive an Interim Certificate 2 page document. The first page allows you to legally work for 90 days 1st page. The second page is valid for 5 years and contains a bar-code. After receipt of your Interim Certificate, you must visit participating Service NSW outlets , present your interim 2nd page with bar-code along with points of ID. Service NSW will then verify your identity and a photo will be taken and added to your profile for processing.